JL99 Withdraw Policy
Withdraw Availability
You can request a withdrawal anytime—24/7. JL99 typically processes payouts within 10 minutes. However, the processing time may vary depending on your chosen payment gateway.
Withdraw Limits
- Minimum Withdrawal: PHP 200 per transaction
- Maximum Withdrawal per Transaction: PHP 500,000
- Maximum Withdrawal per Day: PHP 20 Million
Wagering Requirements
Before withdrawing winnings, you must fulfill the wagering requirements, especially if you have received bonus funds or free spins.
- Regular Deposits: Complete a 1x playthrough (turnover) of your deposit amount using designated games.
- Promotional Deposits: The wagering requirement depends on the promotion. You need to complete the required playthrough (turnover) of both the bonus amount and your deposit amount using designated games.
Withdraw Fees
You can make up to ten (10) withdrawal requests per day. Withdrawal fees apply starting from the 6th request.
Failed Withdraw Reasons
- Incomplete Wagering Requirements: You have not met the required turnover for JL99 deposit or bonus.
- Active Promotion or Bonus: You cannot withdraw bonus funds until the promotion or bonus ends.
- Incorrect Bank Information: You have provided incorrect bank details or your account is frozen.
- Unverified Mobile Number: Your mobile number has not been verified.
Common Withdraw Issues
Incomplete Wagering Requirements: If you have not met the required turnover for your deposit or bonus, it may affect your ability to withdraw. Consequently, ensure that you complete all necessary wagering before attempting a withdrawal.
Incomplete KYC (Know Your Customer) Requirements: In cases where you have not submitted the necessary documentation to verify your identity, this can delay your withdrawal process. Therefore, promptly provide the required KYC documents to avoid any issues.
Incomplete Security Information: Additionally, if you have not verified your mobile number or linked your e-wallet or bank account, this could hinder your ability to withdraw funds. To resolve this, make sure to update and verify your security information as soon as possible.
Breaching Casino Terms & Conditions: If you have violated casino rules, such as abusing welcome offers or creating multiple accounts, it may result in restrictions on your account. Hence, adhering to all terms and conditions is crucial for a smooth withdrawal process.
Minimum Withdrawal Amount Not Met: Furthermore, if you have not reached the minimum withdrawal amount of PHP 200 per transaction, your withdrawal request will be declined. To proceed, ensure that your request meets the minimum amount requirement.
Withdrawal Limit Exceeded: Lastly, if you have exceeded the daily limit of ten (10) withdrawal requests, you will need to wait until the limit resets. In order to manage your withdrawals effectively, plan your transactions within the set daily limit.
Reminder
Ensure you meet all requirements before requesting a withdrawal. If you encounter any issues, contact JL99 customer support for assistance.
Conclusion
This guide clarifies the withdrawal process at JL99. With no transaction fees and efficient processing, JL99 aims to enhance your gaming experience. Good luck with your gaming endeavors!